Member, Malaysian Institute of Certified Public Accountants
Member, Malaysian Institute of Accountants
Member, Financial Planning Association of Malaysia
Responsibilities
Holds the reins of both the Group Information Technology and Operation (GIOD)
and Digital Banking divisions
Tasked with ingraining digitalisation and information technology across the
Group’s operations
Responsibilities encompass overseeing the seamless implementation of the
Group’s digital blueprint, AmDigital, ensuring its efficacy and alignment with
organisational objectives
Experience
Held the role of Group Chief Information and Operations Officer at CIMB Group
before transitioning to AmBank Group
At CIMB, he orchestrated the bank’s digital transformation, overseeing information
systems and banking operations across all business units and geographical
locations
Primary focus was on leveraging technology and innovation to propel CIMB’s
digital agenda forward
Career commenced in audit at Arthur Andersen before joining Bank of
Commerce in 1991
Moved to CIMB Securities in 1994, where he held roles encompassing
operations, equity risk, strategy risk, and compliance
His tenure saw him ascend to the position of Executive Director of Operations
before moving to CIMB Merchant Bank in 2000
Since joining AmBank Group in 2017, he has been instrumental in developing
two award-winning online channels in-house, implementing cutting-edge
analytics, driving process automation, and embracing open-source technology
Actively collaborates with lines of business to co-create the bank’s digital
strategy, leading to significant growth in digital adoption and revenue across all
customer segments
Leads the governance and adoption of Artificial Intelligence across the bank,
aiming to foster sustainable growth and gain competitive advantage through
enhanced productivity, superior customer experience, and robust risk management
practices
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