Code of Ethics

Our Code of Ethics provides the framework for our decision-making and guides our business conduct. We should incorporate these core ethical values into our actions to assist us in doing what is right a​nd protect the reputation of our company.

AmBank’s Code of Ethics sets out 6 key principles, which ever​y employee must adhere to, namely:​

1. Compliant
   Comply with all relevant laws and regulations
2. Responsible
   Manage conflict of interest with honesty and integrity
3. Ethical
   Practice honesty and integrity in everything we do
4. Accurate
   Ensure completeness and accuracy of financial records
5. Trustworthy
   Protect the confidentiality and sensitivity of information
6. Equitable
   Treat each other and our community with respect

*The detailed descriptions are as below:

1. Compliant

• Comply with all relevant laws and regulations
• Comply with all AmBank Group’s policies & procedures
• Understand all laws and regulations
• Comply with the higher standard when there are inconsistencies
• Honestly report all actual and suspected breaches of the Code of Ethics, the law or AmBank Group's policies & procedures.

2. Responsible

• Manage conflict of interest with honesty and integrity
• Do not accept rewards from current or potential customer or supplier that will create any obligation or expectation of preferential treatment
• Be conscious of trading information and its public status
• Disclose any personal associations with a third party when involved in evaluating or negotiating on behalf of the Group
• Disclose actual or potential conflicts of interest to our line manager, HR representative or Risk & Compliance representative

3. Ethical

• Practise honesty and integrity in everything we do, with all our stakeholders
• Appropriate and proper use of our position with AmBank Group
• Consider the interests and needs of the customers when providing advice, products or services
• Honest and forthright in all our communications and dealings
• Report all suspicious and dishonest conducts that we know of, internally and externally

4. Accurate

• Ensure every record of transaction is accurate, complete and reliable
• All records and documents must be kept under strictest confidence in any form or medium
• Full disclosure of transactions in accounting and law records
• Ensure adherence to the Record Management Policy
• Review expenses to ensure adherence to the Group’s policies, approved and processed for payment by right authority

5. Trustworthy

• Never disclose any of the Company’s confidential information
• Maintain confidentiality and security of all information that we receive
• Never release information on customers or colleagues to third parties outside of the Group unless required under the law
• Adhere to procedures and requirements for data protection

6. Equitable

• Practice transparency and fairness at the workplace
• Treat everyone with dignity and respect
• Make employment decisions based on merit
• Contribute to promoting a safe working environment by taking responsibility for health and safety